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Internet and email are now essential business tools, but their misuse can cause a wide range of internal problems such as lost productivity, excessive download costs, and lawsuits resulting from illegal or inappropriate activities. A well communicated Acceptable Usage Policy (AUP) is the first step towards addressing these issues, but without regular scheduled reporting and the ability to perform detailed investigations on incidents as they occur, these problems can often go un-noticed until a major incident occurs. WebSpy